OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
97 ratings and 55 comments received in the last 90 days.
06 February 2025
It was Brillant staff were great very professional however you felt very comfortable as well which is nice
01 February 2025
Easy process
01 February 2025
Whilst this is my 4th countryman, the model I've bought is very different in terms of set up and controls. I wish I'd allowed more time to pick it up and have a longer handover with the salesman but I was short of time.
28 January 2025
Very friendly and efficient.
21 January 2025
Very helpful sales executive Iain Cassidy
15 January 2025
Really liked the 24 hour test drive prior to buying the mini
20 March 2025
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20 March 2025
Contact from garage in advance to alert me that my MOT was going be due soon, and rescheduled original date of planned service to allow this to be done, too
19 March 2025
Not only was the necessary work done but the car was picked up and returned to my home. This was really appreciated as we are in our 70's and no longer like driving through the rush hour to drop off the car for service.
18 March 2025
Prompt , efficient service and advice.
17 March 2025
While happy with service/MOT it was disappointing to be told car was ready to be taken away, advisor was just waiting for the paperwork to be sent through, only an hour later to inform me that workshop had forgot to do MOT resulting in a further wait
16 March 2025
Getting the car back on the same day.
15 March 2025
Everything was smooth I know it was a busy day and for very good reason, everything is done so well I feel it would be helpful if a routine service is going to take nearly 6 hours , you should be told this before hand, to help plan your day
11 March 2025
Although i had to wait a while to book the appointment it was fast and efficient
09 March 2025
Did what they said and the whole experience was satisfying
08 March 2025
Kelsey was the lassie who organised Call back Service. Cannot fault her
01 March 2025
I received my car a little later than expected but I was always kept up to date with the process and what was happening