OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
75 ratings and 51 comments received in the last 90 days.
02 July 2025
The salesperson, Jess, was a pleasure to deal with and kept in regular contact throughout the process.
01 July 2025
Excellent great service
12 June 2025
Great motor just how I ordered. Guided by Davids respect for this car.
11 June 2025
Ryan was very helpful and explained everything at every stage of purchasing and handover of new car.
10 June 2025
There was a dispute around the original car order but it was dealt with professionally and human error happens.
31 May 2025
Iain Cassidy was very professional and efficient keeping me up to date as the transaction went through
28 May 2025
Superb service from Iain Cassidy. Very friendly, knowledgeable and helpful. Great to deal with. The showroom looks great. The overall vibe was fun and exciting.
20 May 2025
Great customer service
16 May 2025
All staff were brilliant.
08 July 2025
My mot flagged up two worn front tyres so I requested Douglas Park to renew them, unfortunately in the process of changing the tyres one alloy wheel was damaged, significantly bruised.
03 July 2025
Brilliant
02 July 2025
Good communication about my appointment and what I had to do. Face to face the service advisor was excellent.
26 June 2025
Service was carried out as advertised.
18 June 2025
Great customer service from everyone at the centre Friendly, efficient very thorough and informative
15 June 2025
No issues
15 June 2025
Excellent service - even tidied up my dash cam wire
07 June 2025
good service and environment
04 June 2025
Work done as requested and good advice on necessary future work
03 June 2025
Work done on time as agreed. I received a phone call to say my car was ready ahead of time.
03 July 2025
Could not fault the experience - very professional and friendly throughout - from the first meeting I knew I was going to buy.